KUCHING, May 7 2026: Sarawak Metro Sdn Bhd, the operator of Kuching Urban Transportation System (KUTS) has expressed its regret for the inconvenience caused by yesterday's water supply disruption to residents of Tabuan Jaya, Tabuan Desa, Jalan Wan Alwi and surrounding areas.
A statement issued by Sarawak Metro explained that the disruption was caused by an accidental damage to a water pipe during construction works for the Kuching Urban Transportation System (KUTS) project’s Blue Line Package 2, yesterday.
“Sarawak Metro takes the matter very seriously and upon being notified of the incident immediately worked closely with the Blue Line Package 2 contractor – the joint venture company of Perbena Emas Sdn Bhd and CRBC (M) Holdings Sdn Bhd – and Sarawak Water Sdn Bhd to facilitate repair works to restore water supply to the area as swiftly as possible,” the statement said.
It said as construction activities continue to intensify, particularly within the city and residential area, such challenges remain a possibility due to the complexity of works being carried out around existing underground utilities and infrastructure.
“At the Jalan Wan Alwi area, the ongoing construction involves the development of piers for the elevated guideway, as well as a long-span structure crossing the major traffic intersection, which will become one of the significant features of the KUTS project.
“Trial pit works and utilities relocation activities are a necessary part of the construction process,” the statemen said, stating that the utilities relocation works in the area are expected to complete in the next three months, subject to site conditions, utilities coordination, traffic management requirements and approval from the relevant authorities.
The statement also explained that as the KUTS project progresses into a more active phase of construction, Sarawak Metro remains committed to minimising disruptions to public utility services and surrounding communities.
It assured that Sarawak Metro will continue to review and strengthen its operational procedures to further improve coordination among contractors, enhance on-site supervision, and reduce the risk of similar incidents recurring in the future.
“This includes ongoing engagement, comprehensive utility mapping and close coordination with utility providers and their respective contractors, particularly prior to excavation works near identified underground pipes and cables,” the statement said.
It added other measures taken include continuous site inspection and risk assessment as well as preparing the emergency response and rectification readiness for swift mitigating procedures.
The statement also said Sarawak Metro greatly appreciates the cooperation and support extended by the relevant government agencies and utility providers in ensuring the KUTS project is implemented as smoothly and safely as possible.
“Sarawak Metro is also grateful for the patience, understanding and continued support from the public as efforts continue towards developing a modern and sustainable public transport system for Greater Kuching,” the statement concluded.
The water supply disruption started before noon yesterday and was restore before 5am today.
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