KUCHING, July 19 2026: Transport Minister Lee Kim has given top marks to state-owned AirBorneo for its punctuality and and efficient service.
“Punctuality is more than just arriving on time—it is a reflection of discipline, efficiency and our commitment to serving passengers with excellence.
“ Well done, AirBorneo. Keep up the outstanding work,” he wrote on his Facebook account.
He said he travelled on AirBorneo flight MY3745 from Miri to Sibu via Bintulu this evening.
He said the flight departed Miri at 5.45 pm, five minutes ahead of schedule, and landed in Bintulu at 6.24 pm, six minutes ahead of schedule.
“After a brief transit, the aircraft departed Bintulu at 6.34 pm and arrived in Sibu at 7.08 pm, an impressive 17 minutes ahead of schedule,” he added.
Lee said during the transit in Bintulu, he took the opportunity to chat with the Captain, First Officer and cabin crew to hear their feedback on AirBorneo's operations and their experience on the ground. “Such direct engagement is invaluable in helping us better understand operational realities and continuously improve our services,” he explained.
Lee extended his sincere congratulations and appreciation to the Captain, First Officer and the entire cabin crew for their professionalism, dedication and excellent teamwork in delivering a safe, efficient and punctual flight.
“Their commitment to operational excellence reflects AirBorneo's determination to provide reliable, high-quality air services for the people of Sarawak,” he said.
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