Friday 4 November 2016

Call SEB's Customer Care Centre at 1300-883111 if you come across of damaged power facilities



KUCHING, Nov 4, 2016 -  Sarawak Energy Berhad (SEB) today urged members of the public to take extreme cautions when coming across damaged power facilities such as fallen poles, street lighting columns or broken cables caused by accidents or strong winds.




 
Two large trees fell on to the power lines at Pangkalan Baru/ Jalan Stephen Yong



A statement issued by SEB said under no circumstances is anyone to be in close proximity or come into contact with live cables which could lead to serious injury or even death.

As a safety precaution, customers are advised to immediately call SEB for assistance or report any incidents that may cause damage to the facilities and/or power interruptions, via its Customer Care Centre at 1300-883111. 

Incidents can also be logged into its “SEB Cares” Mobile App, available for download at Apple’s App Store for iOS and Google’s Play Store for Android. 

The technical teams are on standby to be dispatched to affected areas to do immediate repair works so to minimise inconvenience to customers. 

While technical teams will bemobilised to the affected areas, it appreciates the public’s patience, understanding and cooperation to ensure repair and restoration works are carried out in a safe manner for the safety of all parties involved.